Sending a GiftYa – GiftYa

Who can receive a GiftYa?

Anyone in the United States with a mobile phone number! To log into a GiftYa account, users must have access to a mobile device in order to receive text including a 6-digit confirmation code. A Gi... See more

Can I modify my order?

You may sign in to your account or contact us to change the recipient's phone number, email address, and delivery date if your gift has not yet been sent. However, once your order has been placed y... See more

How do I send a GiftYa?

Use the GiftYa website or mobile app to send a GiftYa within seconds. Start by entering any city in the United States to search for brands near your recipient, or type in a keyword to search our g... See more

How can I personalize the GiftYa?

Every GiftYa can be personalized with a wrapper design. Choose from our collection of trendy designs, or upload your own custom photo or video. You can also add a gift message and select the exact ... See more

Can I cancel a GiftYa I purchased?

Yes. If the GiftYa you purchased was not used you may request to cancel your order and receive a refund. Sign in to make a refund request. Sign in for help See more

I sent a GiftYa to the wrong phone number or email address, what do I do?

No problem. You can update the phone number or email address from your account. Please sign in. Sign in for help See more

Is there a limit to my GiftYa purchases?

When buying a GiftYa, the value must be between $5-$100. We only allow for a maximum of $500 per day in purchases (excluding corporate purchases). Please note: these limits may change from time to ... See more

How can I see my purchase history?

Simply sign in to the GiftYa website or app and go to the My Account section. Click on Order History to view all sent GiftYas. See more

What if I am unable to add a payment method?

Confirm that your payment card and billing address information are correct and try again. If you are still unable to add, contact the issuing bank of your payment card. See more

What if I receive a notification that my order was not processed?

Your order could not be processed because additional verification of your account details is required. Routine verifications are required to protect consumers and payment card companies and be in c... See more

When will my GiftYa be delivered?

Your GiftYa is delivered on the Delivery Date you selected when the GiftYa was purchased. See more

What if my recipient has not received their GiftYa?

No problem. Please sign in for options to resend the GiftYa. Sign in for help See more

What if my recipient was unable to use their GiftYa?

Please sign in for personalized assistance on redemption options for the GiftYa that you sent. Sign in for help See more