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  2. Using a GiftYa

Using a GiftYa

  • I just received a GiftYa, how do I use it? plus icon minus icon
  • Have you received a GiftYa and are unsure how to use it? Simply click on the link in the text or email message you received and follow the instructions to connect your Visa, Mastercard or Amex. The... See more
  • Do I have to connect my card to my GiftYa? plus icon minus icon
  • It is not required to connect your personal card to your GiftYa. A GiftYa is the most flexible digital gift on the market. Every gift comes with multiple activation methods to ensure that it's the ... See more
  • Do I show the cashier my GiftYa? plus icon minus icon
  • It depends on the method you chose when you received the GiftYa.   If you chose "Activate a GiftYa to your Visa, Mastercard, or Amex", the cashier will process your purchase like any other transac... See more
  • What if the merchant says they do not support GiftYa? plus icon minus icon
  • A merchant, cashier, server, etc may not always be aware of GiftYa, and that's totally fine! If you chose the "Activate" method, the merchant or cashier does not need to be notified you are using a... See more
  • What if I spend more than the GiftYa amount? plus icon minus icon
  • If you spend more than the value of your GiftYa, the GiftYa amount will be credited in full, and your connected card will be billed for the additional amount.   See more
  • How can I see the remaining balance? plus icon minus icon
  • To check the remaining balance on your GiftYa, simply log in to your account and view your gift. The remaining balance for each gift will be shown on the My GiftYa page. This only applies to GiftYa... See more
  • Does GiftYa keep my bank account or credit card information on file? plus icon minus icon
  • GiftYa does not keep your bank account, credit card, or personal information on file. GiftYa ensures that you are protected with every transaction.   Encryption GiftYa uses bank-level encryption to... See more
  • Why can't I connect my card to my GiftYa? plus icon minus icon
  • Are you having trouble connecting your Giftya to your debit card? Unfortunately, not all cards are compatible with our patented card-linking technology. Please be sure that you are using a valid Vi... See more
  • What happens if I do not use my GiftYa in full? plus icon minus icon
  • If you have not used your GiftYa in full, there is no need to worry! You will be credited for each purchase made at the merchant until your gift is used in full. There is no expiration date on a Gi... See more

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