In the interest of processing orders as quickly as possible, all sales are final and are non-refundable. Purchasing a GiftYa is like purchasing a gift card in a store. Once your purchase is complete, we are unable to cancel your order.
If there was an issue with the processing or delivery of your order, you may contact our support team with additional details so we may provide the best solution for you.
If you purchased a GiftYa that has not been used yet or sent to the wrong recipient, our support team can send your gift to a new recipient via text or email.
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